Instructional Design
These design documents showcase my approach to creating learner-centred learning solutions, from concept and content mapping to visual design and interactivity. Each storyboard and document communicates a clear, engaging and impactful learning experience for stakeholders and learners alike.
Content Maps
A content map outlines the instructional approach of a learning solution before development begins. It defines learning objectives, content sequencing, and assessment strategy, and is used to align stakeholders and guide the design process to ensure the content meets organisational goals.
Instructional Coaching for Hub Leaders
This e-Learning course was designed to improve user satisfaction and service delivery for a volunteer charity that serves hot meals. This design document outlines the initial analysis of the organisational problem and a suggested training solution, along with details of the target audience and an outline of the content and assessments to be included in Articulate Storyline 360.
Tool used: Articulate Storyline 360, Canva, Google Workspace, iMovie
Deliverables: Storyboard | e-Learning Course | Job Aid
Personal Device Security Training for Healthcare Staff
This e-Learning course was designed to improve awareness and compliance with personal device cybersecurity practices for work-related use, supporting adherence to GDPR and the protection of clinical data. This content map outlines the initial analysis conducted with key stakeholders and SMEs, providing an overview of the organisation’s current context, goals, and proposed training solution. The course was developed using Articulate Rise 360.
Tools used: Articulate Rise 360, Canva, Google Workspace
Deliverables: e-Learning Course | Job Aid
Storyboards
A storyboard visually plans and structures an e-learning course by outlining layout, interactions, navigation, and audio before development begins. It is iteratively refined and agreed with stakeholders prior to development.
Instructional Coaching for Hub Leaders
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This storyboard builds on the content map for the instructional coaching training developed for a volunteer charity. It outlines the course slide design and visual themes, including on-screen content, narration, voiceover scripts, and functionality for development in Articulate Storyline 360. The opening page includes global guidance to ensure consistent features across slides unless otherwise specified.
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Tools used: Articulate Storyline 360, Canva, Google Workspace
Deliverables: e-Learning Course | Content map | Job Aid
You'd Never Share Patient Data... Would You?
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This storyboard outlines the content for an animated video incorporated into an e-learning course on personal device and security training for a private healthcare company. The microlearning served as a learning hook at the start of the course, engaging learners by grounding the content in relatable, real-world scenarios.
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Tools used: Vyond, Canva
Deliverables: Microlearning | e-Learning Course
Using CARE to Support Every Customer Interaction
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This storyboard outlines the content for an animated Vyond video introducing the CARE approach to customer service for a non-profit organisation, as part of its online adviser training programme.
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Tools used: Vyond, Canva
Deliverables: Microlearning